Policies, Aqua Ventana
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POLICIES

Hotel Policies

Check-in time is at 4:00p.m.

Check-out time is at 11:00a.m.

Early check-in or late check-out may be possible with prior notice and if room is ready. 

Lodging rates apply to the maximum number of guests per room (* please check maximum room capacity). All rates are listed in USD, and VAT and hotel tax of 20% are not included.

All rooms are NON-SMOKING

A 50% deposit payment of your pretax lodging or package price is due at time of booking to confirm your reservation. The balance plus any incidental expenses in the restaurants or sports center will be charged upon check-out from the resort. We accept Visa, MC, AMEX credit & debit cards, Paypal, and Venmo. Checks can also be sent to us at our San Rafael office. 

We welcome our guests traveling with up to two well-behaved pets (*under 50 lbs/22Kg). We will charge a $250 refundable damage/cleaning deposit, as well as $20 per pet/day fee. Please contact us in advance to bring your furry friends.

Coyas Restaurant is open from 7am-3pm daily during high season, and closed May 1st - October 31st. Our Aqua Beach Bar will be open 1pm-9pm daily for food and drinks, and 12-8 during daily during our low season dates. Pool day passes available.


Need To Cancel A Reservation?

We offer a full refund of your deposit payment if canceled 60 or more days before your check-in. Reservation cancellations between 59-30 before check-in will be refunded 50% of their deposit payment. Cancellations fewer than 30 days before check-in will not be refunded any deposit payment. To cancel or modify an existing reservation, please email the reservation desk. Please have your reservation number ready.

CONTACT US

OUR REVIEWS

What Our Guests Say

We always stay at Ventana Windsports and we LOVE it! We go to LV several times throughout the winter to get our wind fix and we always land at Windsports. The staff is amazing, beach access is as good as it gets and the rooms are great - clean, comfortable and spacious. The location is perfect - both for launching kites and for walking or biking easily to nearby bars and restaurants. The place feels like a home away from home and we can immediately feel like we are on vacation as soon as we arrive.

Pam

OUR REVIEWS

What Our Guests Say

We were so incredibly happy with your place. Nothing could've been better. The location was perfect for the event, the place is beautiful and we cannot say enough about the food. Thank you so much for having us. We now know where we'll be staying when we come to La Ventana again. Everyone was very friendly and we look forward to meeting you next time we're there.

MARCELLA

OUR REVIEWS

What Our Guests Say

If you want to go where life's warm and slow, go to Baja. If you want fantastic wind for kiting, go to La Ventana. If you want the place to relax well, eat amazing food, lounge in the shade and watch the kite/air show or sit in the hot tub after you get out of the water, go to Ventana Windports. You can feel the care and hard work that Esteban and crew have put into creating this place over the years. You'll not find another like it anywhere.

CHRISTOPHER

OUR REVIEWS

What Our Guests Say

My wife and I spent a week at Ventana Windsports between Christmas and New Year's. It's a beautiful place with all the comforts of home, but none of the annoyances, and plenty of wind. Steve keeps about several quivers of sails rigged and in a bodega on the beach, right next to a big rack of about 35 boards in any range you could ever need. Sailing literally out of his backyard/beach – that's the way a vacation should be! On the calm days, my wife took beginner lessons and I went exploring in one of the kayaks. Overall, it was a great vacation!

DAVID

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